Cancellation Policy
DDK Renewed Inc. provides professional services that require scheduling, preparation, and resource allocation. This Cancellation Policy outlines how cancellations and rescheduling requests are handled.
Strategic Coaching Sessions
- All cancellations or reschedule requests must be submitted at least 24 hours before the scheduled session
- Sessions canceled with less than 24 hours' notice are forfeited and non-transferable
- One complimentary reschedule is permitted per session
- Failure to attend a scheduled session is treated as a completed service
Monthly Subscription Services
- Subscriptions may be canceled at any time through the client portal
- Services remain active through the end of the current billing cycle
- No partial or prorated refunds are issued for unused time
Project-Based Services (Premium and Custom Plans)
- A signed agreement or written authorization is required before work begins
- Cancellations before project start incur a 25 percent administrative and reservation fee
- Once work has commenced, no refunds will be issued
- Undelivered work may be paused and resumed at DDK Renewed Inc.'s discretion, subject to availability and scope review
Important: All cancellation decisions are final and at the sole discretion of DDK Renewed Inc.
How to Cancel
To submit a cancellation request:
- Email: support@ddkrenewed.com
- Subject Line: Cancellation Request – [Client Full Name]
- Include your order number or booking reference in the email body
Contact Information
For policy questions or support inquiries:
Email: support@ddkrenewed.com
Phone: 943-241-4571
Address: DDK Renewed Inc., 1760 River Glen Dr, Suwanee, GA 30024